Privacy Policy

Weave Mental Health (“Weave Mental Health,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting our practice.

This Privacy Policy explains what information we may collect through our website, how that information may be used, and the choices available to you.

This Privacy Policy applies to weavementalhealth.com and related webpages operated by Weave Mental Health.

1. Information We May Collect

When you use our website, we may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Information submitted through contact or consultation request forms
• Appointment or scheduling information
• Communications you send to our practice
• Other information you voluntarily provide

Please avoid including detailed medical, mental-health, or other sensitive information in general website contact forms unless the form is specifically identified as a secure method for communicating such information.

2. Website and Technical Information

Our website and service providers may automatically collect limited technical information when you visit the site, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location
• Date and time of access
• Website performance and diagnostic information

This information may be used to maintain website security, understand general website usage, troubleshoot problems, and improve our website.

3. How We Use Information

Information collected through the website may be used to:

• Respond to inquiries
• Schedule or coordinate consultations
• Communicate about our services
• Provide requested information
• Operate and improve our website
• Maintain website security
• Prevent fraud or misuse
• Comply with applicable legal and regulatory requirements

We do not sell your personal information.

4. Mental Health and Protected Health Information

Information collected through a public website is not necessarily treated the same way as information contained within a clinical health record.

Once you become a client of Weave Mental Health, certain information relating to your treatment may constitute Protected Health Information (PHI) and may be protected by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws.

Our use and disclosure of PHI is described separately in our Notice of Privacy Practices.

5. Contact Forms

Information submitted through website forms is used primarily to respond to your request or inquiry.

Submitting a website contact form does not establish a therapist-client relationship.

Please do not use website forms for emergencies or urgent mental-health concerns.

6. Scheduling and Client Portal

Weave Mental Health may use a third-party practice-management, electronic health record, telehealth, or scheduling platform.

When you access one of these services, you may leave the Weave Mental Health website and enter a service operated by another provider.

Information submitted through those systems may be governed by additional privacy, security, and HIPAA requirements.

Where required, Weave Mental Health enters into appropriate agreements with service providers that handle Protected Health Information on our behalf.

7. Telehealth

Weave Mental Health may provide telehealth services to eligible clients located in jurisdictions where the treating clinician is legally authorized to practice.

Telehealth sessions and related clinical information are handled according to applicable privacy, confidentiality, professional licensing, and health-information requirements.

Additional telehealth disclosures and consent requirements may be provided before treatment begins.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies that help the website function properly, remember preferences, maintain security, and understand general website performance.

We seek to limit the collection and disclosure of sensitive health-related information through website tracking technologies.

Certain cookies may be necessary for basic website functionality and security.

Additional analytics or similar technologies, if used, should be configured consistently with applicable privacy and health-information requirements.

9. Third-Party Services

Our website may link to or integrate with third-party services, including:

• Appointment scheduling systems
• Client portals
• Telehealth platforms
• Payment processors
• Maps
• Email services
• Website hosting providers
• Other technology providers

When you access an external service, that provider’s privacy policy and terms may also apply.

We encourage you to review the privacy practices of third-party services before providing personal information.

10. Payments

If online payment functionality is offered, payments may be processed through a third-party payment processor.

Weave Mental Health does not necessarily receive or store your complete payment-card information.

Payment information is subject to the privacy and security practices of the applicable payment processor.

11. Information Security

Weave Mental Health uses reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, email system, internet transmission, or electronic storage system can be guaranteed to be completely secure.

For sensitive clinical communications, please use the secure communication methods provided by the practice whenever available.

12. Email and Text Communications

Email and standard text messaging may not always be secure.

By contacting us through email or text, you acknowledge that electronic communications can involve privacy and security risks.

We may recommend using a secure client portal for communications containing sensitive clinical information.

13. Information Sharing

We may disclose information to service providers that assist us in operating our practice and website when reasonably necessary to provide those services.

We may also disclose information when required or permitted by law, including when necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect the safety or rights of individuals
• Investigate fraud or security incidents
• Protect our systems and operations

Clinical information may be subject to additional confidentiality protections described in our Notice of Privacy Practices.

14. Children’s Privacy

Our website is intended primarily for adults seeking information about mental-health services for themselves or members of their families.

We do not knowingly use the public website to solicit personal information directly from young children.

Parents or legal guardians seeking services for a minor should contact the practice directly.

15. Links to Other Websites

Our website may contain links to websites that are not operated by Weave Mental Health.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

Please review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements.

17. Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

Weave Mental Health
Privacy Contact: Deanne Ford, LCSW
Phone: 208-969-0428
Email: Deanne@weavementalhealth.com
Twin Falls, Idaho

Important Notice

This website provides general information about Weave Mental Health and mental-health services. Information on this website is educational and informational and is not intended to constitute medical advice, diagnosis, treatment, or an emergency service.

Use of this website or submission of a contact form does not by itself establish a therapist-client relationship.